Help Center
If you’re using one of the University of Melbourne’s digital identity platforms this page will help you with your account settings, security and privacy.
UniMelb Account
UniMelb Account
If you’re using one of the University of Melbourne’s digital identity platforms this page will help you with your account settings, security and privacy.
If you’re using one of the University of Melbourne’s digital identity platforms this page will help you with your account settings, security and privacy.
The University of Melbourne is launching various digital identity platforms to help you access various buildings and services across our campuses. The first project involves Melbourne Connect, which is a purpose-built innovation precinct. It brings together the digital expertise of leading industries and University of Melbourne researchers.
You can contact the Melbourne Connect team to learn more or sign up.
This year, we are excited to see you on campus at our COVID-19 safe Open Day. Learn about a range of study options, discover campus life and meet our academics and current students. Come and find out what Melbourne has to offer, as you define your future in a changing world.
Due to current State Government restrictions, spots will be limited, so register your interest now.
Not in Melbourne? Not a problem. We'll have a range of on-demand events and information available. Learn about our unique curriculum and hear from some of our world-leading researchers and critical thinkers.
If you have a University of Melbourne account, you can request access through Service Now.
If you don’t have a University of Melbourne account there are 2 ways you can get an account:
Your password must be at least 10 characters and include at least 1:
If you have forgotten your password or need to reset it for security reasons:
You’re rest code is only valid for 24 hours. If you haven’t reset your password within 24 hours you will need to reset your password again by following the steps above.
If your email and password don't match what is registered in the system you won’t be able to log in. Click Forgot password ? and we’ll send you a password reset link.
If you have tried to log in incorrectly 4 times you will be locked out of your account for 3 minutes. Once the 3 minutes have passed you can try to log in again with the correct email address and password.
Once you have logged in to your dashboard your session is valid for 24 hours. After this time, if you haven’t used your dashboard you will need to log in again.
When you have logged in to your dashboard:
This will take you to a screen where you can:
We’re committed to protecting your privacy and processing your personal information in compliance with relevant legislation. You can read more in our privacy collection notice.
Email noreply-identity@unimelb.edu.au to request access to this data.
Email your request to noreply-identity@unimelb.edu.au to
If you’re having problems signing in or verifying your Staff or Student University of Melbourne account, you should contact the support centre.
Contact Service Centre: +61 3 834 40888
Contact Stop 1: +61 3 9035 5511